Get In Touch
MedSure Global
Head Office
+27 66 122 1528

71 Madeline Road,
Morningside,
Durban, 4001
Mon-Fri
08:00 – 16:30
Closed on Sat-Sun

Customer Support
Simply contact one of our friendly Support Centre staff on 031 303 3928 OR 066 122 1528 and engage with a LIVE agent or our very helpful WhatsApp Chatbot.

Emergency Numbers
In case of a medical emergency for Hospital and Ambulance services, please call our 24/7 emergency number at 086 000 2402. Our team of medical professionals are always ready to assist you in any way possible.

Customer Services
We offer value-added services such as a user-friendly App, Portal and website with an extensive list of Q&A’s, product information and both digital and personal desks to assist our customers as well as Medical Assistance Line for:
- Ambulance/ Emergency / Hospital Authorization 086 000 2402
- Client Assistance Programme (CAP Benefits) 086 022 2286
- Chroniline (Chronic Medication) 0860 119 553
- Dentist 086 103 3647
- Nurse line (WhatsApp only & Call Back) 072 815 8226